The office building had an unquestionably temperamental HVAC system.
The temperature control seemed to have a mind of its own and would switch from hot to cold and back again without any warning or reason.
The employees of the office building, who were used to the unpredictable temperature changes, had grown tired of the constant discomfort and decided to take matters into their own hands. They formed a committee to address the HVAC problems and came up with a plan to maintain the temperature control once and for all. They hired an HVAC specialist to come in and take a look at the system. The specialist tinkered with the temperature control for a few hours, adjusted some settings and declared that the problem was fixed. But as soon as the specialist left, the temperature control started acting up again. The temperature in the building began to fluctuate wildly, and the employees found themselves sweating one minute and shivering the next, but frustrated and fed up, the employees called the HVAC specialist back and demanded that he maintain the temperature control for good. The specialist scratched his head, unsure of what to do! Just then, one of the employees had a brilliant idea! She recommended that they try talking to the temperature control like it was a person, hoping to appeal to its fickle nature! And so, the employees began to address the temperature control in soothing tones, saying things like “Hey there, little guy, we know you are doing your best” and “We appreciate all the hard work you do, but we really need you to stay at a consistent temperature.” To their amazement, the temperature control seemed to respond to their kind words! It stopped fluctuating and settled on a comfortable temperature that stayed consistent throughout the day.